Drivvo frequently asked questions

Drivvo is a vehicle expense tracker and fleet management app for Android, iPhone and the web. You log fill-ups, charging sessions, expenses, services, income and trips, get maintenance reminders, see your fuel economy and what the vehicle really costs, and find the cheapest gas station near you.

Drivvo serves two main audiences: personal use for people who want to track the costs and history of their own vehicle, and business use for companies that need to manage vehicles, drivers, and fleet operations.

Drivvo is available on Android, iOS, and Web. This allows you to register information from your mobile device and also access your data from a computer.

Yes. The Free plan has unlimited fill-ups, up to 2 active vehicles, reminders and reports, with ads. Individual and PRO remove ads and unlock more vehicles, attachments, data export and dark theme. For businesses, the Fleet plan has a 15-day free trial. See Pricing.

For personal use, the focus is on tracking costs, fuel, maintenance, and vehicle history. Fleet management focuses on managing multiple vehicles and drivers, access permissions, checklists, operational reports, and company workflows.

No. The Drivvo Web version is accessed through your browser, so there is no need to install any software.

Yes. Your account is used to identify your profile, securely store your information, allow login on other devices and access the Web version.

No, as long as you log in using the same account. Your data is associated with your account and can be restored on your new device.

Yes. You can use the same account on multiple compatible devices, including both mobile and computer.

On the login screen, tap "Forgot your password?" and enter your account email. You'll get a new password by email (check spam) and choose your own at the next login. If you signed in with Google or Apple, there is no password: just use the same button.

Yes. You can change your email directly in the app. Go to More > My account > Change email, enter the new email address and confirm the change with the code sent to your email.

Yes. Go to More > Transfer, tap + and choose "Generate transfer code", pick the vehicle and what to send, and give the code to the buyer (valid for 5 days). They redeem it in their own account under More > Transfer. Generating a code requires a paid plan.

In the app, your account email is shown under More > My account.

This usually happens when the subscription is linked to another account or has not yet been validated. In many cases, opening Drivvo plans and selecting Restore purchase resolves the issue.

Yes. In the app, go to More > My account > Delete account. This permanently deletes your vehicles, records and attachments and does not cancel your subscription: cancel it first on Google Play or the App Store.

Yes. Many users use Drivvo to track fuel, expenses, income and understand the real operating cost of the vehicle used for work.

Yes. By registering fuel entries, expenses, services, trips and income, Drivvo helps you visualize the real operating cost of your vehicle.

Yes, with an Individual (100 MB), PRO (250 MB) or Fleet plan. You can attach invoices, receipts and photos to refuelings, expenses, income, services and routes. The space is a total, not a yearly quota; check it under More > Storage.

Yes. Drivvo offers a fleet management solution that allows companies to manage vehicles, drivers, fuel entries, expenses, services, checklists, reminders and reports.

Yes. You get 15 days free, no credit card: fill in the form on the Fleet management page and start with your vehicles and drivers.

The Fleet plan is priced per vehicle, monthly or yearly, from 5 vehicles. See the price in your currency and estimate the total on the Pricing page.

After creating the company account, the recommended order is: register vehicles, register users and drivers, define which vehicles each driver can access, and then start recording operational data.

Yes. Each driver must log in using the email registered for them in the system so the administrator can control permissions and track who registered each piece of information.

Yes. In fleet management you can define which vehicle or group of vehicles each driver can access.

Yes. Administrators and managers can access vehicles and the information registered by drivers, including through the Web version.

Yes. Managers can use the Web version while drivers can register data through the Android or iOS apps.

Yes. The Web version acts as the central hub for monitoring operations and viewing consolidated fleet information.

To add a new vehicle, go to the top menu and select the option to add a new vehicle. On the History screen, the selected vehicle appears in the top bar (showing the vehicle name), and all displayed data belongs to it. To view or record information for another vehicle, simply select it from the top menu.

You can register different types of vehicles and equipment, such as cars, motorcycles, trucks, buses, boats, tractors, airplanes, and generators. Tracking can be done using either an odometer (distance) or an hour meter (operating hours), depending on the type of vehicle.

You can change the selected vehicle using the top menu in the app. Tap the vehicle name displayed in the top bar and choose the desired vehicle. All information shown on the screen will refer to the selected vehicle.

Yes. All information in Drivvo is organized by vehicle. This means fuel entries, expenses, income, maintenance, and other records always belong to the selected vehicle.

It depends on your plan: up to 2 active vehicles on Free, 5 on Individual, 10 on PRO and, on Fleet, as many as you subscribe for. Cars, motorcycles and trucks can share one account, each with its own history.

Go to More > Vehicles, select the vehicle and update the information. Then save to update the data.

Yes. Go to More > Vehicles, select the vehicle and choose the delete option. Warning: deleting a vehicle permanently removes all of its data.

Yes. On PRO you share the account with one more person (up to 2 drivers) and choose each vehicle's driver. On the Fleet plan, each subscribed vehicle includes one driver, with access profiles.

Yes. When using the same account, all vehicles and their data are automatically synchronized across Android, iOS, and Web.

No. Each vehicle uses one measure, chosen when you add it: kilometers, miles or hours (hour meter).

Yes. Drivvo offers fleet management plans that allow you to manage multiple vehicles, drivers, and generate complete reports for business use.

In most cases this happens because the fuel entry was not marked as a full tank. Fuel consumption is calculated between two full fuel entries.

It means the tank was filled to full capacity. Drivvo needs this to calculate fuel economy between full-tank refuelings.

Because when the tank is not completely filled, the system cannot know exactly how many liters remain in the tank, which makes the calculation unreliable.

Because the fuel from the last fuel entry has not yet been consumed. The calculation only closes when a new fuel entry occurs.

Use this option when you forgot to log a previous refueling. Drivvo then knows a refueling is missing and doesn't distort your fuel economy.

Yes. When adding a refueling, select More options and then + Fuel to add up to three fuels in the same record.

Log AdBlue as a regular refueling: under Fuel, choose AdBlue and enter odometer, amount and price. Drivvo tracks AdBlue separately, so it doesn't affect your diesel fuel economy or cost.

The prediction is estimated based on your recent history. The more correct records you have, the more accurate it becomes. Check mileage, liters and fuel entry sequence.

Fuel economy is the distance between two full-tank refuelings divided by the fuel added after the first one: any partial refuelings in between plus the full one that closes the stretch. That's why you need to fill up completely at least twice.

The overall average adds up the distance and the fuel of every full-to-full stretch in the period and divides one by the other. If there is no closed stretch, Reports use the odometer difference divided by the fuel added, leaving out the first refueling.

The most accurate calculation is based on full tank fuel entries. If you do not always fill the tank, it is recommended to do a full tank periodically so the calculation can adjust.

Use Expenses to record costs that do not involve maintenance labor, such as insurance, registration, fines, tolls, parking, taxes, and fees.

Expenses are general vehicle costs that do not represent maintenance work. Services are mechanical or maintenance interventions such as oil changes, inspections, and repairs.

Yes. You can use the Reminders module to schedule recurring expenses by date, period, or mileage, depending on your needs.

No. Your account uses a single currency, chosen in Settings, and all amounts use it. The unit (km, miles or hours) is set for each vehicle.

The Income module is used to record earnings related to the vehicle, such as rides, freight, deliveries, rentals, or other professional uses.

It is widely used by rideshare drivers, taxi drivers, delivery drivers, service providers, and companies that need to track revenue associated with a vehicle.

Yes. Income can be recorded per vehicle, allowing you to compare performance and results between them.

Yes, with a limit: on the Free plan you can log 1 income entry per vehicle per month. On Individual, PRO and Fleet, income entries are unlimited.

The Service module is used to record preventive and corrective maintenance, such as oil changes, inspections, tires, brakes, wheel alignment, battery replacement, and other repairs.

Recording services helps keep the vehicle history organized, prevents forgotten maintenance, and allows you to understand how much has been spent on maintenance over time.

Yes. You can create reminders by date, period, or mileage to repeat services such as oil changes, inspections, and preventive maintenance.

Yes. Registered services become part of the vehicle history and help build a complete view of maintenance and costs.

The Routes module is used to record trips, movements and vehicle routines, such as home-to-work, office-to-client, deliveries and operational travel. If you haul freight, also log the freight amount and see the trip's profit.

You can enter the origin, destination, and starting odometer. When you reach the destination, enter the ending odometer to complete the route.

Yes. You can start a route by entering the starting odometer and complete it later by entering the ending odometer.

Yes. For personal use, they help you understand travel patterns and cost per route. For fleets, they help document operational movements.

The checklist is used for vehicle inspections. It is especially useful when a driver is starting or finishing an operation and needs to verify safety and compliance items.

Yes. This is one of the most common uses. You can create forms for departure, arrival, item verification, and other company routines.

Yes. In fleet management, you can create custom forms for different events or types of inspections.

Usually the driver or the inspector responsible for the vehicle at that moment.

No. Checklists and forms are only available on the Fleet plan.

The Reminders module is used to schedule alerts for services, expenses, maintenance, and due dates related to the vehicle.

Yes. You can schedule reminders based on the odometer, as well as by date or time period.

Yes. Drivvo allows you to combine odometer and date conditions when it makes sense for your routine.

Yes. When you register an expense or service linked to a recurring reminder, the system automatically schedules the next occurrence according to the configured rule.

Yes. There are settings that allow you to adjust the notification lead time based on time or mileage.

First check whether Drivvo notifications are enabled in your device settings. Then review the reminder configuration inside the app.

Yes. Drivvo provides reports and charts to track fuel consumption, expenses, income, vehicle history, and other performance indicators.

Yes, with a paid plan. In the app, the History tab exports a CSV of the selected vehicle, with your filter applied. On the web version, History and Reports export to Excel (XLSX), CSV and PDF.

In the History tab, tap the download icon at the top, next to the magnifying glass. Use the magnifying glass first to filter what goes into the file.

On the web version, the download button in History and Reports offers XLSX, CSV and PDF. The app exports to CSV only.

It is recommended to import the CSV file into Excel instead of opening it directly. This usually ensures the spreadsheet is correctly formatted.

Yes. Depending on the plan, Drivvo allows you to export and share generated charts and files.

No. Drivvo has no integrations or public API, and the Terms forbid automation against the service. To take your data out, use export. To bring data from another app or a spreadsheet, our support team imports it for you.

Yes. Our support team imports data from Fuelio, aCar, CarExpenses and our template spreadsheet. Write to support with the exported file.

Google Play on Android, the App Store on iPhone and credit card on the web version. In Brazil, also Pix. The yearly subscription can also be paid in cryptocurrency.

Yes, in Brazil. On the Pix payment page, pick your plan, pay with the QR code or the key and send the receipt with your account email. Your plan is activated within 24 hours and does not renew on its own.

Yes. The official Drivvo website provides a specific page for paying the annual subscription using cryptocurrency.

You can subscribe through the app by going to More > Drivvo plans, or through the Web version in Settings > Drivvo plans.

Yes, when you subscribe through Google Play, the App Store or the web version: it renews until you cancel. Pix and crypto don't renew on their own; near the end, the Plans screen shows a renew button.

Cancel it in the store where you subscribed: on Android, Google Play > Profile > Payments & subscriptions > Subscriptions > Drivvo; on iPhone, Settings > your name > Subscriptions > Drivvo. Benefits last until the end of the paid period and your data stays in your account. Subscribed on the web? Contact support.

Yes. Your Drivvo subscription works on Android, iOS and the web. Renewal stays linked to the store or platform where you bought it.

Not necessarily. The subscription can remain valid across platforms, but sometimes you may need to use the Restore purchase option or perform a new validation.

On Android, this can be done through Google Play or Google Wallet. On iPhone, through Apple payment settings. On the Web version, through the billing and plans section.

Go to Drivvo plans and use the Restore purchase option. If necessary, log out and log in again or restart the app.

It means that the store or payment platform attempted to renew or process your subscription, but the validation has not yet been completed. In many cases, updating the card and using Restore purchase resolves the issue.

Not always. The Drivvo account email and the store email may be different, but for subscription validation on Android it is important that the device is signed in with the correct Google Play account during verification.

Yes, but typically you need to cancel the renewal on the current platform and wait until the current billing period ends before subscribing again on the new platform.

Check with your bank whether the purchase was blocked, try another card or use another payment method Drivvo accepts, such as Google Play or the App Store.

Open the plans screen and use Restore purchase. If the purchase buttons disappear and the plan appears as active, close and reopen the app.